Cant do anything with CPanel

Hello, I am using a shared hosting account and I am trying to use the wordpress cli to add users. I have tried to use the terminal, Navigate to basically every location and run ‘wp user-list’ and i get told that there is no command by that name.

I have also tried to SSH into the server from my machine, When i do that i get to log in but then get denied access?

Why is this happening?

submitted by /u/Mr_Crick84
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